Refunds will not be issued for the following permit categories:

1. Fire Marshal permits

2. Public Works permits

3. Zoning permits

 

1. Refund Amount

• A refund equal to seventy percent (70%) of the original permit fee may be issued.

2. Customers shall be issued full refunds of building permit fees unless any of the following apply:

• The permit has expired, as defined in the State Building Code. In this situation, no refund shall be issued.

• The permit has resulted in Town of Portland Building Department staff completing at least one on-site inspection. In this situation, no refund shall be issued.

• The permit has undergone a plan review, but no on-site inspection has occurred. In this situation, a 70% refund shall be issued.

 

• All refund requests must be submitted in writing to the Town of Portland Land Use Office prior to the permit expiration date.

• The Land Use Office will verify the permit status and service rendered before processing refunds. 

• Refund requests submitted after the expiration of the permit will be denied.

• Approved refunds will be processed in accordance with the Town of Portland’s standard financial procedures. 

 

For questions or additional information regarding this guideline, please contact:

 

Town of Portland Land Use Office

33 East Main Street

P.O. Box 71

Portland, CT 06480

LandUse@portlandct.org

860-342-6727